Remote Learning Support Services

During this period when instruction is remote due to COVID-19, many UW-Madison Learning Support Services are still available in a remote format. They are here to support you and help you continue to achieve academic and career success. Below find a list of Learning Support Services and how you can remotely connect.

To see a full list of campus resources and updates visit UW-Madison’s COVID-19 site.

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ACTS (DDEEA)

  • Services Continued: 1:1, mini groups, large groups, tutoring by request
  • Delivery Method: BlackBoard Collaborate
  • Instructions/Contact Information: Check ongoing updates via website
  • Services Discontinued: None
  • New Students Accepted: Yes

Algebra Lab Hours

  • Services Continued: Math 112 Lab Hours
  • Delivery Method: Via Math 112 Canvas course website
  • Instructions/Contact Information: Look at Math 112 Canvas course for hours; if unable to find – check with course instructor. Contact info: Justin Sukiennik
  • Services Discontinued: Math 96 Lab Hours
  • New Students Accepted: Yes – Drop-in service for students in Math 112

Alpha Chi Sigma

  • Services Continued: Tutoring, by email request to Timothy Biewer-Heisler
  • Delivery Method: Skype, Facetime, or Zoom
  • Instructions/Contact Information: Students should get in contact with Timothy Biewer-Heisler to be connected with a tutor
  • Services Discontinued: None
  • New Students Accepted: Yes

Athletics Academic Services

  • Services Continued: All tutoring and mentoring
  • Delivery Method: Tutoring through Zoom; Mentoring through Facetime, Skype, or Zoom
  • Instructions/Contact Information: More information here
  • Services Discontinued: None
  • New Students Accepted: Yes

Biochem 501

  • Services Continued: Optional discussion
  • Delivery Method: BlackBoard Collaborate Ultra, Piazza discussion board, asynchronous videos, etc. others if students request
  • Instructions/Contact Information: Written instructions, video tutorial and schedule found on Canvas course website. Contact information: Mario Pennella
  • Services Discontinued: None
  • New Students Accepted: Yes

Business Learning Center

  • Services Continued: Practice questions, virtual presentation of practice questions either live or on Kaltura, recorded in either case. BB Collaborate office hours
  • Delivery Method: Each BCL TA is using the same method used by their course instructor (either Kaltura or BB Collaborate) for content delivery. Office hours will be on BB Collaborate
  • Instructions/Contact Information: Posted on the home page of each BLC course site and sent in an email by the BLC TA to registered BLC students – Business Learning Center
  • Services Discontinued: None
  • New Students Accepted: Yes

Center for Academic Excellence

  • Services Continued: All academic mentoring sessions
  • Delivery Method: BlackBoard Collaborate Ultra – preferred method
  • Instructions/Contact Information: Students will receive instructions from their respective academic mentors
  • Services Discontinued: None
  • New Students Accepted: Yes (eligible L&S students only) – through March 27th

Chemistry Help Desk

  • Services Continued: Available through Chem 103/104 course Canvas sites
  • Delivery Method: Course Canvas pages
  • Instructions/Contact Information: 

Chem 103 Help Desk Hours: M-Th 10:00am-6:00pm and F 11:00am-3:00pm

Chem 104 Help Desk Hours: M-Th 8:00am-8:00pm, F 8:00am-4:00pm, and Sn 10:00-11:00am and 12:00-1:00pm

Chem 104 Lab Help Desk Hours: M 2:00-8:00pm, T-Th 8:00am-8:00pm, and F 8:00am-4:00pm

  • New Students Accepted: Yes – open to all students in Chem 103 and 104

Chemistry Learning Center

  • Services Continued: All current sessions will continue in online mode
  • Delivery Method: Varies
  • Instructions/Contact Information: Students currently in learning center will receive instructions from their respective learning center instructors. New students will be directed to online application and do an intake online. For application, email atjacob@wisc.edu.
  • Services Discontinued: None
  • New Students Accepted: Only students at risk of failing the course

Computer Science Learning Center

  • Services Continued: Support for CS 200, 300, 400
  • Delivery Method: Tutors are being partitioned into different courses and are coordinating support with the instructors of those courses
  • Instructions/Contact Information: Check with the instructor of your course. Contact information: Andy Kuemmel
  • Services Discontinued: None
  • New Students Accepted: Yes

DesignLab

  • Services Continued: Online consultations and instruction, drop-in services
  • Delivery Method: Consultations are moving to Webex, instruction is being made into videos; drop-in WebEx available and website updated on March 23rd
  • Instructions/Contact Information: Check website for more information
  • Services Discontinued: In-person consultations and in-class instructions
  • New Students Accepted: Yes

English 100 Tutorial

  • Services Continued: All services
  • Delivery Method: Skype & Google Docs
  • Instructions/Contact Information: Sign up for appointments via Starfish
  • Services Discontinued: None
  • New Students Accepted: Available for students registered in English 100

Greater University Tutoring Service (GUTS)

  • Services Continued: Drop-in and Academic Match programs;  Study Skills appointments (also available through McBurney); and conversational language tutoring through Conversational English, Foreign Language Learners, and Language Exchange programs are continuing in an online format beginning on March 30
  • Delivery Method: Blackboard Collaborate Ultra is the primary and preferred platform
  • Instructions/Contact Information: Check website for more information and updates
  • Services Discontinued: Conversational English Eagle Heights
  • New Students Accepted: Drop-in tutoring, starting April 2                                                                                                                                                                                              Study Skills appointments, starting March 30

History Lab

  • Services Continued: All services
  • Delivery Method: Microsoft Teams and phone
  • Instructions/Contact Information: Check website for instructions
  • Services Discontinued: None
  • New Students Accepted: Yes

Housing

  • Services Continued: None
  • Delivery Method: N/A
  • Instructions/Contact Information: N/A
  • Services Discontinued: All Housing tutoring is discontinued
  • New Students Accepted: N/A

Mathlab

  • Services Continued: Mathlab continues online in form of a non credit Canvas course
  • Delivery Method: BlackBoard Collaborate; back-up: Piazza
  • Instructions/Contact Information: Students can self-enroll in the course: https://canvas.wisc.edu/enroll/KHYEWM

Alternatively, they can sign up at https://canvas.wisc.edu/register and use the following join code: KHYEWM

  • Services Discontinued: None
  • New Students Accepted: Drop-in service – yes

Math Tutorial Program

  • Services Continued: All current tutorial sessions at their original times
  • Delivery Method: BlackBoard Collaborate Ultra for – synchronous; Piazza – for asynchronous instruction
  • Instructions/Contact Information: Students are notified by email and automatically enrolled in the appropriate Canvas course. Contact information: Francis Rooney
  • Services Discontinued: None
  • New Students Accepted: Yes – apply through the website

Nursing Learning Center

  • Services Continued: 1:1 sessions, group sessions, course review sessions, licensure exam prep, and support by request (SBR)
  • Delivery Method: Offered via online, phone, and/or video formats
  • Instructions/Contact Information: Check website for more information
  • Services Discontinued: Wellness activities (Scratch Art in March, Tie Dye in April, Dogs on Call in May, etc.)
  • New Students Accepted: Yes

Peer Learning Association (PLA)

  • Services Continued:                                                                                                                                                                                          Physiology 335: Jeremy Portillo (jportillo@wisc.edu), Jack Horner (jhorner2@wisc.edu)                                                                      Wednesday @ 2-4 pm                                                                                                                                                                                                      Thursday @ 4-6 pm                                                                                                                                                                                                                                                                                                                                                                                                                                                               Psychology 202: Luke Rutten (lrutten@wisc.edu), Madelyn Funk (mfunk3@wisc.edu), Colt Galecki (cgalecki@wisc.edu)                       Monday @ 5-7 pm, Skype                                                                                                                                                                                                   Thursday @ 2-4 pm, Video Conference Tool                                                                                                                                                                                                                                                                                                                                                                                                                     Physics 103: Makayla Slaby (mslaby@wisc.edu)                                                                                                                                         date/time: tbd, BBCollaborate                                                                                                                                                                                                                                                                                                                                                                                                                                                     Physics 104: Makayla Slaby (mslaby@wisc.edu)                                                                                                                                                   Monday @ 2:30-4:30 pm, BBCollaborate                                                                                                                                                                   Monday @ 3-4 pm, BBCollaborate                                                                                                                                                                                        Support also available via email                                                                                                                                                                                                                                                                                                                                                                                                                                                  Chemistry 343: Mary Anderson (manderson64@wisc.edu), Abir Thakur (athakur5@wisc.edu)                                                                      Monday @ 3-5 pm, Online Conference Tool                                                                                                                                                                       Friday @ 3-5 pm, Online Conference Tool                                                                                                                                                                                                                                                                                                                                                                                                             Chemistry 345: Mary Anderson (manderson64@wisc.edu), Abir Thakur (athakur5@wisc.edu)                                                         Monday @ 4-6 pm, Online Conference Tool                                                                                                                                                         Support also available via email                                                                                                                                                                            Biology 151: Olivia Bee (obee2@wisc.edu), Erik Woelfle (ewoelfle@wisc.edu)                                                                                         Tuesday @ 6-7pm, Zoom
  • Biology 152: Olivia Bee (obee2@wisc.edu), Erik Woelfle (ewoelfle@wisc.edu)                                                              Tuesday @ 6-8 pm, BBCollaborate
  • Delivery Method: Varies
  • Instructions/Contact Information: Contact the course coordinator(s), names and emails are listed after each course
  • Services Discontinued: Chemistry 103 and 104 have been discontinued for Spring 2020.
  • New Students Accepted: Yes

 

Physics Learning Center

  • Services Continued: Learning teams and review sessions
  • Delivery Method: Online synchronous format (BlackBoard Collaborate Ultra)
  • Instructions/Contact Information: Students currently in learning center will receive instructions from their respective learning center instructors; other students may join PLC via application process (email application here)
  • Services Discontinued: None
  • New Students Accepted: Yes

School of Medicine and Public Health

  • Services Continued: One-on-one tutoring provided by upper-class medical students
  • Delivery Method: Virtual, based on availability
  • Instructions/Contact Information: Contact Learning Specialists
  • Services Discontinued: None
  • New Students Accepted: Yes, based on academic need

School of Veterinary Medicine

  • Services Continued: Peer tutoring
  • Delivery Method: Microsoft Teams or another virtual platform
  • Instructions/Contact Information: Contact Lynn Maki
  • Services Discontinued: None

Software Training for Students

  • Services Continued: Online, recorded training; remote one-on-one appointments; self-paced training via STS Canvas course
  • Delivery Method: Appointments will be done via Google Meet and other platforms
  • Instructions/Contact Information: Customers can still request tech training via the website. Self-paced training is available here.
  • Services Discontinued: Any face-to-face training, including our open enrollment sign-up classes and in-person workshops or 1-on-1 appointments
  • New Students Accepted: Yes

Statistics Learning Center

  • Services Continued: Drop-in tutoring for students enrolled in Stat 301, 324, & 371
  • Delivery Method: Canvas course
  • Instructions/Contact Information: To enroll: https://canvas.wisc.edu/enroll/3X6LJX

Visit https://stat.wisc.edu/learning-center/ for more info about accessing tutoring

  • Services Discontinued: None
  • New Students Accepted: Yes – drop-in service

Success Services - Office of Student Financial Aid

Services Continued: Basic Needs Assistance, Success Coaching and Be Engaged Workshops

Delivery Method: Microsoft Teams (1:1 virtual meetings). Platform TBD for Be Engaged Workshops

Instructions/Contact Information: Email success@finaid.wisc.edu to get connect to a Success Coach                                                      Email basic.needs@finaid.wisc.edu to connect to a Basic Needs Assistance                                                                                                                       Visit https://financialaid.wisc.edu/success/ to learn more about services and workshops

Services Discontinued: None

New Students Accepted: Yes

Undergraduate Learning Center

  • Services Continued: Drop-in tutoring (limited courses), tutoring by request, PrEPS (InterEGR 150)
  • Delivery Method: All moved to online format
  • Instructions/Contact Information: Updates provided at ulc.engr.wisc.edu
  • Services Discontinued: None
  • New Students Accepted: Yes

Writing Center

  • Services Continued: One-to-one writing instruction; weekly writing groups; selected workshops
  • Delivery Method: One-to-one sessions will be converted to email and Skype; writing groups will meet synchronously via Google Docs and BlackBoard Collaborate; check website for updates on specific workshops
  • Instructions/Contact Information: Check details at https://writing.wisc.edu/covid-19/
  • Services Discontinued: Madison Writing Assistance (free writing support for community members at local libraries and neighborhood centers)
  • New Students Accepted: Yes